Customer Relations Representative - State Farm Agent Team Member
Full Time • Lockport, IL
Responsive recruiter
Benefits:
- License Reimbursement
- Salary Plus Commission
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Company parties
- Signing bonus
Join the Jerry Lucente State Farm Agency
At the Jerry Lucente State Farm Agency, we’re not just providing insurance—we’re making a difference in the lives of families. Since 2018, we’ve been serving the Chicago area, and our reach spans Illinois, Indiana, and Wisconsin. With a primary focus on Homer Glen and the surrounding suburbs, we’re committed to offering exceptional service and support to our community.
We’re looking for passionate individuals who are eager to be part of a dynamic team that’s driven by a desire to help people and provide outstanding customer service. You’ll work alongside a supportive group that values collaboration, continuous growth, and making a real impact.
About Me:
As a father of three girls and several dogs, I understand the importance of work-life balance and creating an environment that supports both personal and professional growth. My family and I have deep roots in Chicago, and we’re dedicated to giving back to the community that has supported us. If you’re looking for an opportunity where you can make a difference and grow with a dedicated team, this is the place for you.
At the Jerry Lucente State Farm Agency, we’re not just providing insurance—we’re making a difference in the lives of families. Since 2018, we’ve been serving the Chicago area, and our reach spans Illinois, Indiana, and Wisconsin. With a primary focus on Homer Glen and the surrounding suburbs, we’re committed to offering exceptional service and support to our community.
We’re looking for passionate individuals who are eager to be part of a dynamic team that’s driven by a desire to help people and provide outstanding customer service. You’ll work alongside a supportive group that values collaboration, continuous growth, and making a real impact.
About Me:
As a father of three girls and several dogs, I understand the importance of work-life balance and creating an environment that supports both personal and professional growth. My family and I have deep roots in Chicago, and we’re dedicated to giving back to the community that has supported us. If you’re looking for an opportunity where you can make a difference and grow with a dedicated team, this is the place for you.
ROLE DESCRIPTION:
As an Customer Relations Representative - State Farm Agent Team Member for Jerry Lucente - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
As an Customer Relations Representative - State Farm Agent Team Member for Jerry Lucente - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Promote successful and long-lasting customer relations.
QUALIFICATIONS:
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Experience managing client relationships is preferred
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal, and listening
- Dedicated to customer service
- Able to anticipate customer needs
How to Apply:
Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you!
Jerry Lucente - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.
Compensation: $55,000.00 - $75,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Orland Hills, IL and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none